Everything you need to know

The countdown is going fast and your trip to The Hague is coming soon. The closer to the day of arrival the more question are popping up in your head. Everyone has questions, so never hesitate to ask them, but unfortunately we don’t always have time to answer them in person. The good news is that all of us have traveled and know exactly what you might be concerned or curious about or simple need to know before your stay at The Hague Teleport Hotel. Have a quick look at the list of questions below, and we guarantee that you will sleep peacefully tonight.

What time can I check-in?

You can check-in from 15:00, or whenever your room is ready.

Can I determine my own check-in time?

Yes you can determine your own check-in time. Depending on availability, you can arrange it in advance for €20 through the Oaky link you received in the mail.

What time do I have to check out?

The room is yours till 12.00 pm but if you want to stay a bit longer then make sure to take the late check-out deal we will send by SMS on the day of check-out or simply come to the reception and arrange it on the spot.

Can you store my luggage after I check out?

Of course you can store your luggage with us, free of charge.

Do you have rooms for families?

Yes we do! Our Maisonette Studios sleeps up to 4 guests.

What time do you serve breakfast?

The best breakfast of The Hague is served from 6:30-10:30.

How much is the best breakfast of The Hague?

Breakfast is €14.50 per day, per person.

Do you provide gluten-free/dairy-free options for breakfast?

Yes, please contact us beforehand if you have any dietary restrictions, we will do our best to arrange something.

What if I am hungry. Can I get anything to eat at the hotel?

ROEM’S Streetfood Culinair, our in-house restaurant, is open from 12:00 to 22:00. Afterwards, From 22:00 to 23:00, you can order food at our bar.

How do I get to the hotel from Schiphol airport?

From Schiphol airport take the first available train heading to The Hague Holland Spoor. From The Hague Holland Spoor, change to bus 26 in the direction of Voorburg station – this bus is located at the back side of the train station. Exit the bus at the Wegastraat (second stop). The hotel is opposite the bus stop and only a 150 meter walk away! After 8 PM, we recommend taking a taxi or uber from the train station (costing around 10 euros) as the direct bus doesn’t go during the evening.

How do I get to the city center from the hotel?

The best way is take Bus 28 across the road in front of The Hague Teleport Hotel to “Den Haag, Centrum”.

How do I get back to the hotel in the middle of the night?

Up until midnight you can take Bus 28 (direction: Station Voorburg) from the city center back to “Den Haag, Wegastraat” station. After midnight, the best way to return to the hotel is by taxi or uber.

Do you provide parking space?

Yes. In fact, for a limited amount of time, parking is for FREE for direct bookers (normally €10,- per night). Make sure to reserve your spot though.

Are pets allowed?

Unfortunately, we do not allow pets at The Hague Teleport Hotel.

Do you provide extra beds in the room?

We can add up to one extra bed the room. The cost for the extra bed is €60 per night. Make sure to arrange this in advance.

Do you provide baby cots?

Yes, we provide baby cots, free of charge. Make sure to arrange your cot in advance.

What if I want to arrange something special can you help me?

Of course we can. We love special requests. Just drop us an email and don’t be shy. Whatever you can come up with we will try to make it happen. Or if you want to keep it simple just book one the special offers available on Oaky. Just follow the link that you received by mail to get access to all the offers!

Do you provide WiFi access?

Yes, we provide WiFi access, free of charge.

What is this ‘Green Option’ promotion about?

If you stay multiple nights, you can skip housekeeping service and ‘save the planet’, and get a free drink for your efforts!

Is smoking allowed in the hotel?

Smoking is strictly prohibited inside the hotel and there is even a fine if you get caught (€100,- for smoking in the room and €200,- if you were stupid enough thinking you could outsmart us by blocking the smoking detector with your dirty sock). You’ll also face eviction from our hotel.

Can I rent a bike at the hotel?

Yes you can rent a bike with us for €15 for the first day, €12,50 for the second day, and €10 for the third day and on. If you rent a bike, you can also join our free street art bike tour (daily at 11.00 am) through The Hague.

Do you have elevators in the hotel?

Yes, we do!

Can I pay in cash?

Unfortunately, we only accept payment by card.